Consumer Rights & Required Notices

In accordance with Texas House Bill 4224 and Section 181.105 of the Texas Health and Safety Code, Dr. Vy Therapy, PLLC provides the following information for consumers.

Request Your Health Care Records

You have the right to request a copy of your health care records.

To request records:
• Submit a written request.

Please include your full name, date of birth, contact information, and the records requested.

Requests will be processed in accordance with Texas law. Reasonable fees may apply as permitted by law.

Contact the Licensing / Oversight Authority

You may contact the Texas Behavioral Health Executive Council (BHEC) for information about licensed behavioral health professionals:

Website: https://bhec.texas.gov
Phone: (800) 821-3205 or (512) 305-7700
Address: 1801 Congress Ave., Ste. 7.300, Austin, TX 78701

File a Consumer Complaint

File a complaint online to Office of the Texas Attorney General at:

https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

Consumer Protection Hotline: (800) 621-0508
Mailing Address: PO Box 12548, Austin, TX 78711-2548

Welcome to Dr. Vy Therapy, PLLC (“Practice,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms and Conditions and Privacy Policy. If you do not agree, do not use this website.

Last Updated: January 1, 2026

Terms and Conditions

1. Purpose of This Website

This website provides general information about psychotherapy services offered by Dr. Vy Therapy, PLLC.
 It is for informational purposes only and does not provide medical or mental health advice.

Use of this website does not replace therapy, diagnosis, or professional care.

2. No Therapist–Client Relationship

Accessing this website, submitting a contact form, emailing, or scheduling a consultation does not create a therapist–client relationship.

A therapist–client relationship is established only after:

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An initial consultation,
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Completion of required intake, consent, and financial documents, and

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Mutual agreement to begin treatment.
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3. Not for Emergencies

This website is not monitored continuously and should not be used in emergencies.

If you are in immediate danger or experiencing a mental health emergency:

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Call 911
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Call or text 988 (Suicide & Crisis Lifeline)

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Go to the nearest emergency room
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Do not rely on this website for urgent care.

4. Telehealth Services

All psychotherapy services are provided via telehealth.

By engaging in telehealth services, you understand and agree that:

You must be physically located in Texas at the time of each session

Services are provided in accordance with Texas law and licensing regulations

Telehealth involves risks related to technology, privacy, and connectivity

You will be required to sign a separate Telehealth Consent prior to treatment.

5. Insurance and Private Pay

Dr. Vy Therapy, PLLC offers both insurance-based and private-pay services.

Coverage, reimbursement, and eligibility depend on your specific insurance plan.
 Clients are responsible for understanding their benefits, copays, deductibles, and non-covered services.

Financial policies are outlined separately in the Informed Consent and Financial Agreement.

6. Website Content and Intellectual Property

All content on this website, including text, graphics, logos, and written materials, is the property of Dr. Vy Therapy, PLLC and is protected by copyright law.

You may view or print content for personal, non-commercial use only.

You may not copy, reproduce, distribute, modify, or republish website content without prior written permission.

7. Electronic Communication

Contact forms and email communication are not guaranteed to be secure.

By contacting us electronically, you acknowledge that:

Confidentiality cannot be fully guaranteed prior to establishing care

Sensitive clinical information should not be shared through unsecured channels

Secure communication methods are discussed after intake.

8. No Guarantees

Psychotherapy outcomes vary.
 No guarantees are made regarding progress, results, or outcomes of therapy services.

Information on this website is provided “as is” without warranties of any kind.

9. External Links

This website may include links to third-party websites for convenience or reference.

Dr. Vy Therapy, PLLC is not responsible for the content, accuracy, or privacy practices of external sites.

10. Limitation of Liability

To the fullest extent permitted by Texas law, Dr. Vy Therapy, PLLC is not liable for any damages arising from:

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Use or inability to use this website
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Reliance on website content
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Technical issues, interruptions, or errors

11. Indemnification

You agree to indemnify and hold harmless Dr. Vy Therapy, PLLC from any claims, damages, losses, or expenses resulting from misuse of this website or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to:

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Visitors to this website
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Individuals who contact us through the website

It does not replace or override the HIPAA Notice of Privacy Practices, which applies once you become a client and is provided separately during intake.

2. Information We Collect

a. Information You Voluntarily Provide

When you use contact forms or email us, you may provide:

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Name
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Email address
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Phone number
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General inquiry information
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Do not submit sensitive clinical, diagnostic, or emergency information through this website.

b. Automatically Collected Information

This website may automatically collect limited, non-identifying information such as:

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IP address
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Browser type
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Device type
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Pages visited
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Date and time of access
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This data is used for website functionality and performance only.

3. How We Use Information

Information collected through this website may be used to:

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Respond to inquiries
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Provide requested information about services

Maintain website security and functionality

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Improve website performance
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We do not sell, rent, or trade personal information.

4. Electronic Communication Risks

Email and website contact forms are not guaranteed to be secure.

By contacting us electronically, you acknowledge:

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There is some risk to confidentiality
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Sensitive or urgent information should not be transmitted this way

Secure communication methods are discussed after intake.

5. Cookies and Tracking

This website may use basic cookies or analytics tools to understand general website traffic and usage patterns.

You can disable cookies through your browser settings. Disabling cookies may affect website functionality.

6. Third-Party Services and Links

This website may link to third-party platforms (e.g., scheduling systems, insurance portals).

We are not responsible for:

The privacy practices of third-party websites

How third parties collect or use your data

Review their privacy policies before submitting information.

7. Protection of Information

Reasonable administrative and technical safeguards are used to protect website information.

However, no method of electronic transmission is completely secure. Absolute security cannot be guaranteed.

8. Children’s Privacy

This website is not intended for children under 13.

We do not knowingly collect personal information from children. If you believe such information has been submitted, contact us to request removal.

9. Your Rights

You may:

Request information about data collected through this website

Request correction or deletion of submitted information, when applicable

Requests can be made using the contact information below.

10. Changes to these terms and This Policy

This Term and Privacy Policy may be updated at any time.
 Changes take effect when posted on this page.

Continued use of the website indicates acceptance of the updated policy.

14. Contact Information

Dr. Vy Therapy, PLLC
Licensed Psychologist – Texas
vytran@drvytherapy.com | 682-710-1177